Beware of counterfeit and pirated goods.

Thank you for your continued patronage of Early Bird Online.
We have confirmed cases of counterfeit and imitation products of our company being sold at low prices on Amazon, Yahoo Shopping!, etc.

To distinguish genuine products from counterfeit and imitation products for domestic distribution, from May 1, 2023, a sticker like the one shown below will be affixed to the back of the package.
When you purchase, please check for the presence of the sticker on the back of the package.
*This measure is only for products distributed in Japan.
For products distributed overseas, please contact the following:
Email address: cr@thebeautools.com
*The images have been processed to prevent counterfeiting.



Applicable products are as follows:
TheBeautools Series
FacePump Premium (TBFP02G)
FacePump Shine (TBFP03S)
Rocklean Premium (TBR02G)
Rocklean Disco (TBR03D)
Rocklean Shine (TBR04S)

Counterfeit and imitation products, and products resold on flea market sites, are not covered by our support.
In addition, products sold by stores or online stores with which we do not have a business relationship will also not be covered by support due to unknown storage conditions.

Authorized retailers are as follows:

Electronics Retailers (Bic Camera, Yodobashi Camera, etc.)
Rakuten Ichiba (BeauticPlus+, View Store, Nail Collection)
Amazon (TheBeautools, BEAS)
Yahoo Shopping (View Store)
Qoo10 (TheBeautools, View Store)
Taobao (TheBeautools Flagship Store)
Rentio

When purchasing, please confirm that you are purchasing from an authorized retailer. If you are concerned about whether it is an authorized retailer, please contact our customer support directly at the following:

Email address: customer_support@earlybirdjapan.co.jp