We apologize for the inconvenience.
If your product is malfunctioning, please describe the situation in as much detail as possible so we can confirm the issue.
*Customers who purchased their product at a consumer electronics retailer or similar store must provide the receipt from their purchase.
If you have lost it, repairs may be subject to a fee even within the warranty period.
If you have lost it, repairs may be subject to a fee even within the warranty period.