JOURNAL
Regarding the content of the Facepump series instruction manual
Thank you for your continued patronage of our products.
Please accept our sincere apologies for the corrections and additions to the instruction manuals included with The Beautools Facepump series (Premium and Shine). When referring to the instruction manuals, please also check the information provided below.
Page 11 How to Use
6. Continue treatment until the power automatically turns off approximately 3 minutes after starting.
*Even if the output level is changed during use, the power will automatically turn off approximately 3 minutes after starting.
This is what is written. In actuality, each time the output level is changed, the 3-minute period is extended, meaning the power will turn off 3 minutes after the final output change. We apologize and correct this information.
Page 15 Battery Life and Replacement
・[Life]: 3 years (approximate)
If the battery drains exceptionally quickly even after a full charge, we recommend replacing the battery.
This is what is written. The 3 years mentioned above refers to the average specifications of the built-in lithium rechargeable battery.
Since replacing the battery in this product costs more than a repair, if there is a problem with the battery, we will replace the entire unit with a new one.
This service is free of charge during the warranty period and a fee will be charged after the warranty period. If you wish to request a repair or replacement due to a defect, please contact customer support.
*The warranty period is 1 year and 6 months from the initial purchase date for purchases made on our official website, and 1 year from the initial purchase date for purchases made on Rakuten, Amazon, or other physical stores.
*To confirm the warranty period, we ask that you provide proof of purchase date, such as your order number or a screenshot of your order confirmation email. We appreciate your understanding.