EARLY BIRD
FAQs: Products
Q & A
Frequently Asked Questions About Our Products
About Rocklean
This is a multi-functional water peeling beauty device with 3 functions and 5 modes.
It provides 3 effects: moisturizing, cleansing, and sebum balance adjustment, through 5 modes: water peeling, cleansing wash, moisturizing, patting, and lifting*. *Mode for upward movements.
It provides 3 effects: moisturizing, cleansing, and sebum balance adjustment, through 5 modes: water peeling, cleansing wash, moisturizing, patting, and lifting*. *Mode for upward movements.
'Peeling' means to remove or strip off old dead skin cells from the skin's surface.
While traditional peeling required special gels, water peeling is gentle on the skin, using only water. It transforms water into a mist with ultrasonic vibrations, and the water pressure removes dirt and cleanses the skin, offering beauty benefits with less burden.
While traditional peeling required special gels, water peeling is gentle on the skin, using only water. It transforms water into a mist with ultrasonic vibrations, and the water pressure removes dirt and cleanses the skin, offering beauty benefits with less burden.
The Rocklean series is equipped with 'W Ultrasonic,' which combines ultrasonic vibrations and micro-vibrations.
In addition to 1.5 million ultrasonic vibrations per minute, it also has 16,800 micro-vibrations per minute, allowing it to remove dirt that ultrasonic vibrations alone might not reach.
Another feature is that the peeling head part is processed with 24K pure gold/platinum.
In addition to 1.5 million ultrasonic vibrations per minute, it also has 16,800 micro-vibrations per minute, allowing it to remove dirt that ultrasonic vibrations alone might not reach.
Another feature is that the peeling head part is processed with 24K pure gold/platinum.
Both modes aim to promote the penetration* of beauty ingredients, but the moisturizing mode uses ion導入* as its principle to help beauty ingredients reach deeper into the skin.
The patting mode uses light tapping vibrations to promote the penetration* and moisturizing of beauty ingredients while reducing stress on the skin.
It is recommended to use the patting mode after the moisturizing mode. *Penetration and ion introduction reach the stratum corneum.
The patting mode uses light tapping vibrations to promote the penetration* and moisturizing of beauty ingredients while reducing stress on the skin.
It is recommended to use the patting mode after the moisturizing mode. *Penetration and ion introduction reach the stratum corneum.
There is no dedicated gel.
Since it is a water peeling device that does not require a special gel, you can use water-soluble lotion that suits your skin or just water for care.
Since it is a water peeling device that does not require a special gel, you can use water-soluble lotion that suits your skin or just water for care.
There are no specific lotions recommended by the manufacturer, but we recommend light, smooth-textured ones such as water-based lotions.
Please use the purple one, which contains lavender essence, for cleansing mode, and the light blue one, which contains tea tree essence, for lifting mode.
The cleansing wash mode can be used daily.
For other modes, such as water peeling mode, please use them 2-3 times a week as a guide.
For other modes, such as water peeling mode, please use them 2-3 times a week as a guide.
It is drip-proof, but the main unit is not waterproof.
Please be careful not to let water enter the charging port.
Also, please refrain from using or storing it near water or in the bathroom.
Please be careful not to let water enter the charging port.
Also, please refrain from using or storing it near water or in the bathroom.
Please refrain from using it while bathing or storing it in the bathroom or around water, as water may enter the main unit and cause malfunction.
After use, simply wipe the dirt off the head part with a tissue to clean it sufficiently.
If you are concerned about dirt, you can wash the head part with a neutral detergent. (Please be careful not to let water get into the main unit.)
If you are concerned about dirt, you can wash the head part with a neutral detergent. (Please be careful not to let water get into the main unit.)
There is no risk of damage if you do not press it too hard against your skin or dig into your pores during care.
If dirt is difficult to remove, please adjust the angle at which it touches the skin instead of pressing it hard.
If dirt is difficult to remove, please adjust the angle at which it touches the skin instead of pressing it hard.
Those with 24K pure gold/platinum processing can be used safely even by those with metal allergies, but if you are concerned, please consult a doctor and perform a patch test on your arm before use.
Pure gold emits a weak current almost identical to the bio-current flowing in the human body, and applying it to the skin is expected to activate the skin environment.
Platinum is expected to have beauty effects such as regulating the skin's barrier function due to platinum nanocolloids.
We recommend choosing the pure gold processed Premium for those with skin concerns due to daily stress, and the platinum processed Shine for those with skin concerns that come with aging*. *Age-appropriate.
Platinum is expected to have beauty effects such as regulating the skin's barrier function due to platinum nanocolloids.
We recommend choosing the pure gold processed Premium for those with skin concerns due to daily stress, and the platinum processed Shine for those with skin concerns that come with aging*. *Age-appropriate.
If excessive load is applied to the peeling head, such as by pressing it too hard, the coating may peel off due to age-related deterioration, but there is no concern about rusting during normal use.
Please use the included USB cable to charge with a mobile battery, computer, or AC adapter.
The LED light will illuminate during charging. The light will flash when charging is complete.
Please be sure to unplug the USB cable after charging to prevent overcharging.
Please be sure to unplug the USB cable after charging to prevent overcharging.
Charging takes about 150 minutes, and one full charge provides approximately 70 minutes of usage.
About FacePump
This is a multi-functional beauty device equipped with three functions: EMS microcurrent, low-frequency pulse, and LED light therapy.
It simultaneously achieves two effects: facial muscle exercise and enhanced penetration* of beauty serums in just 3 minutes. *Penetration reaches the stratum corneum.
It simultaneously achieves two effects: facial muscle exercise and enhanced penetration* of beauty serums in just 3 minutes. *Penetration reaches the stratum corneum.
It is an exercise method that directly stimulates muscles with electricity to make them move and exercise.
By stimulating facial muscles such as the orbicularis oris around the mouth and the frontalis muscle that raises the eyebrows, it is effective around the mouth and forehead.
By stimulating facial muscles such as the orbicularis oris around the mouth and the frontalis muscle that raises the eyebrows, it is effective around the mouth and forehead.
Low-frequency current increases the penetration* rate of beauty ingredients like hyaluronic acid and collagen, which tend to remain on the skin's surface due to their large molecular size. *Penetration reaches the stratum corneum.
Both are electrical stimuli, but they differ in frequency and output. EMS is adjusted to stimulate muscles, while low-frequency pulse is adjusted to stimulate the skin surface.
It is a type of light therapy originally used in aesthetic salon treatments.
LED light supports the skin's natural power without causing damage.
It is said that the effects of LED light vary depending on the type of light; red light is expected to 'maintain skin elasticity,' and yellow light is expected to have 'anti-aging care*' effects. *Age-appropriate care.
LED light supports the skin's natural power without causing damage.
It is said that the effects of LED light vary depending on the type of light; red light is expected to 'maintain skin elasticity,' and yellow light is expected to have 'anti-aging care*' effects. *Age-appropriate care.
The difference is that the output of EMS microcurrent and low-frequency pulse are adjusted differently.
FacePump Premium has a stronger output, so it is recommended for those who want to refresh their entire face with facial muscle exercises. FacePump Shine has a weaker output and is set to a finer waveform, so it is recommended for those who want partial anti-aging care* around the mouth and forehead. *Age-appropriate care.
FacePump Premium has a stronger output, so it is recommended for those who want to refresh their entire face with facial muscle exercises. FacePump Shine has a weaker output and is set to a finer waveform, so it is recommended for those who want partial anti-aging care* around the mouth and forehead. *Age-appropriate care.
You can use it every day. To reduce the burden on your skin, limit use to 3 minutes per day for the same area.
EMS stimulation requires moisture, so applying a beauty serum to your skin before use will also promote the penetration* of the serum. *Penetration reaches the stratum corneum.
It is also recommended to use it over a face pack that prevents moisture from evaporating from the skin's surface.
It is also recommended to use it over a face pack that prevents moisture from evaporating from the skin's surface.
Since it will not be directly irradiated onto the skin, the effectiveness of LED light therapy will be reduced, but rest assured that it will not be completely ineffective.
You can use water, but for better moisturizing effects, it is more effective to apply the toner you usually use to your skin.
It can be used on the entire face, excluding eyelids and mucous membranes. Since the skin on the forehead is thin, always use it at a low level.
In addition to the face, it can also be used on the neck and nape of the neck, excluding the throat.
In addition to the face, it can also be used on the neck and nape of the neck, excluding the throat.
The sensation of pain varies from person to person, so please start with a low level if you are not used to it.
Also, if you feel pain, applying less serum will alleviate it.
Please refrain from using it on areas with wounds or acne.
Also, if you feel pain, applying less serum will alleviate it.
Please refrain from using it on areas with wounds or acne.
The main unit is splash-proof, so please be careful not to immerse it in water or let water enter through the USB charging port, as this may lead to malfunction.
Also, please refrain from using or storing it near water or in the bathroom.
Also, please refrain from using or storing it near water or in the bathroom.
After use, simply wipe the dirt off the head part with a tissue to clean it sufficiently.
If you are concerned about dirt, you can wash the head part with a neutral detergent. (Please be careful not to let water get into the main unit.)
If you are concerned about dirt, you can wash the head part with a neutral detergent. (Please be careful not to let water get into the main unit.)
Those with 24K pure gold/platinum processing can be used safely even by those with metal allergies, but if you are concerned, please consult a doctor and perform a patch test on your arm before use.
Pure gold emits a weak current almost identical to the bio-current flowing in the human body, and applying it to the skin is expected to activate the skin environment.
Platinum is expected to have beauty effects such as regulating the skin's barrier function due to platinum nanocolloids.
We recommend choosing the pure gold processed Premium for those with skin concerns due to daily stress, and the platinum processed Shine for those with skin concerns that come with aging*. *Age-appropriate.
Platinum is expected to have beauty effects such as regulating the skin's barrier function due to platinum nanocolloids.
We recommend choosing the pure gold processed Premium for those with skin concerns due to daily stress, and the platinum processed Shine for those with skin concerns that come with aging*. *Age-appropriate.
Please use the included USB cable to charge with a mobile battery, computer, or AC adapter.
During charging, the LED lights will flash one by one. When charging is complete, all three lights will illuminate.
Please be sure to unplug the USB cable after charging to prevent overcharging.
Please be sure to unplug the USB cable after charging to prevent overcharging.
Charging takes 4 to 5 hours, and the maximum usage time per 3-minute session is about 3 hours.
About PureNano
It can moisturize your entire face with a fine mist, so it can be used over makeup without any problem. It is also convenient for touch-ups.
Please avoid thick, oil-based lotions as they may cause clogging. Use light, smooth-textured lotions such as water-based ones.
If mist is difficult to come out, dilute it with purified water by 5 times or more.
If mist is difficult to come out, dilute it with purified water by 5 times or more.
These arrows indicate how to peel off the protective film on the mirror around the nozzle.
You can peel off the protective film by lifting the corner indicated by the arrow with your fingernail.
If you use it with the protective film still on, water droplets may accumulate, making it difficult for mist to come out, or strange noises may occur, so please be sure to peel off the protective film before use.
You can peel off the protective film by lifting the corner indicated by the arrow with your fingernail.
If you use it with the protective film still on, water droplets may accumulate, making it difficult for mist to come out, or strange noises may occur, so please be sure to peel off the protective film before use.
The included transfer bottle is designed specifically for easy pouring, but you can use another one if you prefer.
When refilling, please be careful not to spill water from the tank.
When refilling, please be careful not to spill water from the tank.
It is drip-proof, but the main unit is not waterproof.
Please be careful not to let water enter the charging port. Please refrain from using or storing it near water or in the bathroom.
Please be careful not to let water enter the charging port. Please refrain from using or storing it near water or in the bathroom.
If you won't be using it for a while after use, be sure to discard any water or lotion remaining in the tank, as it can cause unpleasant odors. If you used lotion, the ingredients may solidify, so run mist with water.
Also, to maintain mist performance, periodically clean the nozzle with a cotton swab.
Also, to maintain mist performance, periodically clean the nozzle with a cotton swab.
Please use the included USB cable to charge with a mobile battery, computer, or AC adapter.
The power lamp will light up during charging. The power lamp will turn off when charging is complete.
Please be sure to unplug the USB cable after charging to prevent overcharging.
Please be sure to unplug the USB cable after charging to prevent overcharging.
Charging takes 2 hours, and it can be used for 7 sessions of up to 50 seconds each, with a maximum total usage time of about 350 seconds.
Other
All The Beautools products are made in Japan.
While it is possible to charge it, we recommend using the included USB cable.
Accessories are not sold separately, but if you lose or damage any, such as various USB cables, Rocklean series silicone covers, or PureNano series transfer bottles, please contact us via the inquiry form for assistance.
LifTone
LifTone・・・・・・・IPX6
LifTone Premium・・・IPX7
As indicated above, it has water resistance, so it can be used in the bathroom.
*Do not expose it to running water for a long time or submerge it in water.
LifTone Premium・・・IPX7
As indicated above, it has water resistance, so it can be used in the bathroom.
*Do not expose it to running water for a long time or submerge it in water.
Please use the included charging stand and cable.
The lights indicating the output level will flash in sequence.
When all three lights are on, it indicates that charging is complete.
When all three lights are on, it indicates that charging is complete.
The EMS microcurrent waveform and the number of modes differ.
LifTone→Waveforms・・・3 types Modes・・・3 types
LifTone Premium→Waveforms・・・6 types Modes・・・4 types
LifTone→Waveforms・・・3 types Modes・・・3 types
LifTone Premium→Waveforms・・・6 types Modes・・・4 types
You can use it every day. Excessive care can burden the skin and scalp, so
please limit use to about 10-15 minutes for the entire face, and about 10-15 minutes for the entire scalp and hair.
please limit use to about 10-15 minutes for the entire face, and about 10-15 minutes for the entire scalp and hair.
Moisture is necessary for EMS microcurrent to be generated.
- Face mode・・・・
- Apply plenty of moisture until it drips from the skin.
It is recommended to use it over a face pack that prevents moisture from evaporating easily. - Scalp/Hair mode・
- Use after shampooing or when hair is wet.
When caring for hair, apply treatment to the ends before use.
The intensity of EMS microcurrent stimulation can be adjusted by the amount of moisture.
- Face mode・・・・
- Reduce the amount of lotion.
Also, using it over a face pack will reduce the stinging sensation on the skin surface. - Scalp/Hair mode・
- Reduce the moisture content of your scalp and hair by blow-drying or lightly towel-drying.
HOGUNOA
This product is not waterproof. Please refrain from using or storing it in wet environments, or operating it with wet hands.
It can be used daily, but please refrain from using it on the same area for an extended period, and limit use to approximately 10-15 minutes for the entire body.
It can be used on the face, but please use the roller attachment and always care at level 1 (approximately 600 rotations per minute). Also, please keep the total facial care to within 3 minutes.
About the Brand and Device
It is a home-use RF (radio frequency) beauty device brand developed by Pollogen, an Israeli manufacturer of aesthetic equipment. Early Bird Co., Ltd. has a general agency agreement with Pollogen and, as the general agent for TRIPOLLAR in Japan, handles three of their products: stop and STOP V for the face, and pose for the body.
STOP V is manufactured in Vietnam, stop/pose in China, and the dedicated gel in Israel.
Commonly used radio waves are electromagnetic waves with a frequency of 30-300MHz, and are one of the high-frequency radio technologies used in beauty salons and aesthetic clinics. By warming the skin, the skin environment in the warmed area improves, enhancing the skin's natural beauty.
It is EMS optimized for TriPollar RF care. Originally, it was a technology installed in professional equipment that was adapted for home use. Functionally, it allows for facial muscle training, similar to EMS.
The "stop" model is recommended because it is equipped with RF only, yet provides sufficient care and is more affordable than the STOP V. The STOP V, although more expensive, is recommended for its DMA function, which allows for facial muscle exercises around the mouth and jaw, offering benefits commensurate with its price.
The electrodes on the pose are larger and the output is adjusted to be stronger than on facial devices, so please refrain from using it on your face. Facial devices (stop, STOP V) can be used on the neck and nape, excluding the eyelids, lips, ears, and throat.
It is most effective to use after bathing when your body is warmed up. After care, your skin will be warm and the penetration rate of lotion and serum will be higher, so we recommend moisturizing with lotion or a face mask.
Unplug the power adapter from the outlet and disconnect it from the main unit. Wipe the device body with a soft, damp cloth or paper towel, and wipe away any remaining gel around the electrodes. Cover it with the protective cover and store it away from direct sunlight, high temperatures, and humidity.
There are individual differences, but you should experience the effects if you care for it two to three times a week (please allow at least one day between each session) and continue to use it for two to three months.
Rest assured, it has a safety device that automatically stops the output if it exceeds the appropriate time on the skin surface.
As it uses RF technology, please be careful not to apply it to the same spot for more than 3 seconds. Always use it by moving it in a circular motion or a figure-eight. If it feels hot, speed up the movement or, if necessary, remove it from your skin.
Please be assured that this is a temporary condition due to the skin surface being warmed by the heat. While individual downtime varies, it will fade and disappear within 2-3 days. If any of the following symptoms appear after use and persist for more than 24 hours, please consult a doctor:
- Pain persists for a long time
- Skin damage occurred (scabs, blisters, etc.)
- Felt abnormality in the skin
- Bruising occurred
- Mild headache
We regret to inform you that for safety reasons, we do not recommend its use. If you still wish to use it, please consult your primary care physician beforehand.
Please avoid using it around the eyes as it may damage the eyeball. When caring for your skin, please keep it about 3cm away from your eyes.
Please absolutely avoid using it on eyelids, lips, ears, chest, or genitals, as it is dangerous.
It can be used, but to be safe, please perform a patch test to check for any reaction before use. If you are concerned, please consult your primary care physician before use.
It is not waterproof, so please refrain from using or storing it near water or in the bathroom.
It is not rechargeable and is designed to be used while plugged into a power cord.
It comes with three types of conversion adapters (A, BF, C), and can be used in countries where it is compatible. Please be sure to check the plug shape and voltage before use, and use it in regions with AC 100-240V.
About the dedicated gel
Please gently wipe off any gel remaining on your skin with cotton, tissue, or a towel, or if you prefer, rinse it off with water.
The main ingredient is skin-friendly glycerin.
It contains fragrance, so it does have a scent.
While it varies by individual, if used thinly and spread, a 50ml tube will last approximately 3-4 months for facial use about twice a week. A 130ml tube will last 1-2 months for abdominal use about three times a week. Please use it up within approximately 12 months after opening.
While there may be some substitutes, the dedicated gel is formulated with safety and efficacy in mind, so please avoid substituting it with other products as much as possible.