Please be aware of counterfeit and imitation products.

Thank you for your continued patronage of Early Bird Online.
We have confirmed cases where counterfeit and imitation products of our company are being sold at low prices on Amazon and Yahoo Shopping!.

To distinguish genuine products from counterfeit and imitation products distributed in Japan, a sticker as shown below will be affixed to the back of the package starting May 1, 2023.
When you make a purchase, please check for the presence of the sticker on the back of the package.
*This measure applies only to products distributed in Japan.
For products distributed overseas, please contact us at the following email address:
Email address: cr@thebeautools.com
*The images are processed to prevent counterfeiting.



Applicable products are as follows:
TheBeautools Series
FacePump Premium (TBFP02G)
FacePump Shine (TBFP03S)
Rocklean Premium (TBR02G)
Rocklean Disco (TBR03D)
Rocklean Shine (TBR04S)

Counterfeit/imitation products and products resold on flea market sites are not covered by our support.
In addition, products sold by stores or online stores that do not have a business relationship with us are also not covered by our support due to unknown storage conditions.

Authorized retailers are as follows:

Electronics Retailers (Bic Camera, Yodobashi Camera, etc.)
Rakuten (BeauticPlus+, View Store, Nail Collection)
Amazon (TheBeautools, BEAS)
Yahoo Shopping (View Store)
Qoo10 (TheBeautools, View Store)
Taopao (TheBeautools Flagship Store)
Rentio

When purchasing, please confirm that you are buying from an authorized retailer. If you are unsure whether a store is authorized, please contact our customer support directly below.

Email address: customer_support@earlybirdjapan.co.jp